Privacy Policy
Effective date: January 1, 2026
Information We Collect
We collect account details (name, email), course activity (progress, comments), and purchase data (billing contact, transaction IDs). We do not store full payment card numbers; payments are handled by reputable processors.
How We Use Information
- Provide and improve courses and community features
- Communicate updates, support responses, and service announcements
- Personalize recommendations and learning paths
- Comply with legal obligations and resolve disputes
Security
We implement technical and organizational measures appropriate to the risk, including encryption in transit, access controls, and regular review of practices. No method is 100% secure; we continuously improve our safeguards.
Your Rights
Depending on your location, you may request access, correction, deletion, or a copy of your data, and object or restrict certain processing. To exercise rights, contact us at [email protected].
Data Retention
We retain account data for as long as your account is active and as needed to provide services. We may retain some information for legal, accounting, or auditing purposes after closure.
Children’s Privacy
Our services are intended for individuals 16 and older. If you believe a child provided personal information, contact us and we will take appropriate steps to delete it.
Contact
For any privacy questions, email [email protected] or write to: QuietCoast Knitworks, 110 Pier Ave, Seattle, WA 98101, USA.